Papiro Support

We are here to keep your reading going.

Have a question, found a problem or need help with your account? Write to us and tell us what happened.

Contact

Talk to support

Write from the email linked to your account and include, where relevant, the book title or ISBN and a screenshot of the problem. Never send passwords.

Common topics

How can we help?

Account

Sign-in and recovery

Help signing in, recovering access or updating your details.

Library

Add or import books

Search, ISBN scanning, manual entry and importing your library.

Reading

Progress, notes and sessions

Statuses, pages, listening time, reviews, quotes and personal notes.

Discovery

Search and recommendations

Preferred languages, search results and personalized suggestions.

Community

Privacy and safety

Visibility controls, followers, blocking and reports.

Account

Delete your account

You can request deletion of your account and its data inside Papiro or on our account deletion page.